CEO Bloggers, good or bad?

posted on June 26, 2008

I stumbled across a blog post about choosing the best writer for your company blog, and it got me to think about the emerging trend of CEO bloggers and CEO blogging. The well known CEO blogs tend to do quite well, and it is entertaining to here what the top level execs are thinking in regards to their monolithic brands.

But is having a companies CEO blog really a good thing?

The pros of CEO bloggers

There is something to be said about actually having the CEO of a company take the time to blog on a regular occurrence. If the blogging is unique and genuine it can add a lot of value, credibility, and humanity to a blog and to a brand.

It shows a level of caring and realism, shown in a way that a middle level manager could not replicate even if the messaging was the same.

So there is value, no doubt.

The cons of CEO blogging

What happens in many cases is that a CEO blog simply gets pushed aside. The unfortunately reality is that CEO’s have so much on their plate that blogging will always be an afterthought. Even if they make the time to write blog posts it will not receive the care and attention needed to make the blog a success.

This is the more common situation, as most CEOs have a lot to oversee and fewer managers to ensure that all aspects of the business are running. It is only after a company has reached a certain level that a CEO can really focus on the vision of the company and relationships with the world rather than the day to day operations.

This is why in most situations we heavily recommend that you find someone who is passionate about the company, but in a situation where they have more freedom to build the blog into something worth conversation. The blog ideally should be one of the more important tasks they take on in their job role.

Depends on the situation…

Like always it is very situational, but consider how much time your CEO (or you, if you are a CEO) have to dedicate to your blog before you actually try and launch it.

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Steady development helps blogs suceed

posted on June 12, 2008

In trying to keep a close ear to the ground related to corporate blogging I have several google alerts with related keywords. Through one of those posts I ran across the blog post by Media Vision Blog about the failure of corporate blogs. It is true, way too many blogs that are started by companies often fail. There are plenty of reasons that this is true, lack of vision, lack of time, etc…

The truth is you have to make a commitment, and block out time to develop the blog steadily. If you can’t fit the time for a least one blog post a month then you should really access if blogging is going to be the best use of your resources with in a company. Despite the endless value that a blog has the potential of providing, it does take time and effort to build it to the point to obtain that value. The fact of the matter is that if you can’t create quality content over the span of a year then don’t bother starting a blog. You obviously have other areas of your business that provide and can provide a greater impact.

If it is a matter of finding just a little more time to blog, find ways to automate or increase the ease of blogging. Maybe blogging through writing e-mails is easier than logging into the system and typing it in. Maybe breaking up blogging into a few short periods of writing and brainstorming rather than doing it all at once could help.

Maybe you just want to outline the key points and delegate the writing of the post to someone else with in the organization, or via hiring a professional blogger.

There are plenty of ways to make blogging quicker and easier, but it will take time and effort in order to really build the value in the blog.

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Finding your Blogs voice

posted on June 9, 2008

At this point in time there are plenty of people who realize the value of a blog and have ventured into the process of blogging (hopefully on a regular baises). However there is rarely enough thought into the mechanics of the blog and how it will be used to add value to a company or organization. One of the fundamental aspects of a blog is the voice that is used to speak to the readers, it can make or break a blog and often times it isn’t even an afterthought.

Blogs are conversational by nature, they tend to be more relaxed and casual… but they don’t have to be. Many corporate blogs chose not to have the relaxed and casual speaking voice, instead picking some medium between a PR voice and the casual voice that a personal blogger would adopt. This is OK in the right situations, even great. Some companies and industries wouldn’t benefit from a casual toned blog, they need that level of credibility and the authentic nature of a blog complements the credibility. However the point is that as a corporate blogger you need to know if that is the voice that will best suite the blog and your goals.

There are times where a more casual voice would provide the most value to a blog. Consider large consumer corporations, which feel like faceless monoliths. These corporations are often painted as evil bloodsucking money-grubbing voids, devoid of any real human characteristics despite the fact that they completely consist of people. It might be easy to try and create a blog that has shows no errors, no weaknesses, no additional areas for people to criticize and nit-pick. However what these corporations really need is a real and authentic voice, a feeling of being human. Consider the GM Fastlane blog, Bob Lutz doesn’t take the time to spell check, fix every grammatical error, and that is wonderful. Bob is a human, a person you could walk up and talk to, someone who has hopes and dreams for both himself and his company. Yet some many people see GM as a horrid faceless entity that lay’s off workers and steals pension plans. A squeaky clean blog written in marketing/pr speak would do nothing to combat this feeling, and it would have very little to add.

On the other hand, if you look at a company like AVL North America (a client of my other company) they would not benefit from a casual blog. They produce highly technical engine testing systems for use by large companies like GM, Cat, etc… Their audience doesn’t care that the people building these systems are regular guys like you and me, they want to make sure they select the best equipment to ensure they produce the best possible product they can. AVL would be better suited by a very technical in nature blog, that shows expertise and customer support. A completely different voice than that of GMs Fast Lane blog.

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